Book Your Next Cruise with Confidence

We all deserve a holiday and something to look forward to.

Our P&O Assurance policy provides you with maximum peace of mind and flexibility on your next cruise holiday. Whether you are already booked or simply planning your next dream cruise – rest assured you can cruise with confidence with us.

For cruises departing on or before 30 November 2022  and booked prior to 18 October 2022, you can now cancel your cruise up to 75 days prior to sailing with zero cancellation fee and receive a full refund.

Even if you change your mind later, you can still get your cancellation fees back as a Future Cruise Credit* as long as you cancel at least 15 days before sailing.

Please view table below for your options:

Any unused Future Cruise Credit will expire on a date based on when the cancellation was made, as follows:

On or before 24 March 2021 – Future Cruise Credit will expire on 30 June 2022.
Between 25th March 2021 and 26 January 2022 – Future Cruise Credit will expire on 30 September 2022.
Between 27 January 2022 and 10 March 2022 – Future Cruise Credits will expire on 31 December 2022.
On or after 11 March 2022 – Future Cruise Credit will expire on 28 February 2023.

*Future Cruise Credit to the value of any applicable cruise cancellation fee as outlined in your Booking Confirmation Document.
**If you cancel your booking during this period, then the standard cancellation policy will apply.
Terms and Conditions
The P&O Assurance Program (“P&O Assurance”) is available for P&O Cruises Australia voyages scheduled to depart on or before 30 November 2022 and booked prior to 18 October 2022. Future Cruise Credit (FCC) issued under this program can only be used towards the payment of the cruise fare on bookings with P&O Cruises Australia for departures on and before the Sail By Date as specified in My Account. Any unused amount of FCC will expire by the Book By date as specified in My Account. The Sail By Date and Book By Date will be based on when the cancellation was made, as outlined in the FAQs above. FCC are subject to the relevant fare conditions and applicable cancellation terms as set out in our Booking & Travel Conditions. FCC is not transferable and not redeemable for cash. Please note you do not need to have cruised by this date, only made a booking. This program is not an insurance product and is not intended to replace insurance; P&O Cruises Australia recommends all guests obtain international travel insurance. P&O Cruises Australia reserves the right to revoke any of the goodwill benefits provided in this program in the event of discovery of false information or fraud from the guest and travelling party. To be read in conjunction with the P&O Cruises Australia Booking and Passage Conditions available at which passengers will be bound by. Carnival plc trading as PO Cruises Australia. ABN 23 107 998 443.